Job
Deadline in 6 days
Deadline: October 31, 2026
To deliver exceptional customer service by facilitating seamless access to products and services, including SIM sales, re-registration, account support, and issue resolution, while ensuring compliance with company policies and enhancing customer satisfaction. Education: 12th graduate, bachelor's to be preferred Experience: 1–2 years experience in customer care or sales Training: Introductory and intermediate telecoms training Customer care training Product knowledge Teamwork and cooperation, Customer focus Negotiating Microsoft word and Excel Fluent in both local languages Pashto and Dari; and a good command of English Able to deal effectively with a variety of personalities and situations requiring tact, judgment, and poise Key Tasks Sales of ATOMA products & services. Providing services to customers based on customer' queries. Newline/ATOMA Pay Registration. Re-registration SIM Swap. Addition & Cancelation of VAS services to customer. Customer Education on ATOMA P&S. Complaint handling via TT system. Performing ownership & security checkup (customer information view in TT & Webcare). Interested Afghan nationals can send their applications and resumes (with three valid references) by Oct 31, 2026. Please mention the name of the position and the province in your e-mail subject line. Only the applications received from the individuals residing in the mentioned province who meet the requirements will be considered.
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To deliver exceptional customer service by facilitating seamless access to products and services, including SIM sales, re-registration, account support, and issue resolution, while ensuring compliance with company policies and enhancing customer satisfaction.
Teamwork and cooperation,
Able to deal effectively with a variety of personalities and situations requiring tact, judgment, and poise
Interested Afghan nationals can send their applications and resumes (with three valid references) by Oct 31, 2026. Please mention the name of the position and the province in your e-mail subject line. Only the applications received from the individuals residing in the mentioned province who meet the requirements will be considered. Applications received after the deadline and those that do not meet the requirements mentioned above will not be considered.
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