HMIS Officer

About INTERSOS

Over the past few years, Afghanistan has witnessed a relative improvement in security and stability across much of the country. This has allowed humanitarian actors like INTERSOS to maintain uninterrupted access and expand services in areas that were previously hard to reach. Despite this progress, the humanitarian situation remains critical, with millions of Afghans continuing to face acute vulnerabilities due to prolonged economic hardship, natural disasters, and limited access to essential services. In 2025, more than half of the population is in need of humanitarian assistance, with food insecurity, child malnutrition, and displacement remaining key concerns. Natural disasters, such as floods and recent earthquakes, have further compounded the needs of already struggling communities. INTERSOS continues to operate through a community-based approach with field bases in Kabul, Kandahar, and Zabul, delivering primary healthcare, nutrition, and protection services with a focus on women, children, and persons with disabilities. The organization enjoys strong community acceptance and collaborates closely with relevant national authorities, including maintaining the full participation of female staff in all activities. While the operational environment is largely stable and conducive, funding shortfalls and systemic barriers such as restrictions on financial flows and administrative bottlenecks continue to impact the scope and scale of humanitarian response. Sustained support is crucial to ensure the continuity of life-saving services and to address the urgent needs of Afghanistan’s most vulnerable populations.

Job Description

• Main purpose

Carry out the collection and entry of medical data into the MoPH and INTERSOS DHIS2 platforms and into the national nutrition database, recording all relevant clinical and demographic data on patients, ensuring the quality and reliability of the data, maintaining confidentiality, and producing accurate and up-to-date documents for the medical team. The HMIS Officer is the mission’s control point for the accuracy of the health information reported internally, to the national authorities and to donors, and supports the clinical teams in the correct use of the registers and reporting formats.

• Tasks and responsibilities

Data collection and entry

• Verify the intake forms and standard formats, and the reports on hygiene promotion and health and nutrition activities received from the field staff.
• Perform the data entry of all epidemiological information into the selected database programmes and produce the corresponding reports.
• Ensure that all data entered has been authorised and that the appropriate documentation has been received – patient records, treatment monitoring and similar – before it is entered into the relevant databases.
• Measure and report on the qualitative and quantitative input traced during the data entry process.

Data quality and verification

• Ensure that all data collected and entered into the databases is consistently accurate and complete, and that quality control is applied so that data entry errors are identified and corrected.
• Cross-check the reported figures against the source registers of the health facilities, and reconcile any difference before the report is submitted.
• Report immediately to the supervisor any anomaly in the database, including missing entries, duplicated records, figures that are not supported by the registers, or unexplained variations between reporting periods.
• Never modify, remove or add data other than to correct a verified error. Every correction is traceable, with the reason recorded, and no figure is adjusted in order to influence a reported indicator.

Reporting

• Complete the weekly report with the data concerning health, nutrition and WASH activities implemented by the different teams, and send the final draft to the technical supervisor and to the Project Manager or Project Officer on a weekly basis.
• Ensure the timely delivery of the weekly and monthly reports on health, nutrition and WASH activities, in compliance with the requirements of the national stakeholders and of the donors.
• Assist in the compilation and preparation of the regular reports of the project.
• Revise, when requested by the coordinators, any document related to the patient or to case management, such as registration forms, referral forms and health facility HMIS formats.

Support and training of the teams

• Assist in the training and retraining of staff on the correct registration of patients and the correct completion of the various forms, clarifying queries, obtaining missing information and correcting errors.
• Ensure that the health facilities have a sufficient and continuous supply of the hard-copy data collection forms and registers required.
• Travel to the supported health facilities to verify the registers and support the teams on site, and report the findings in writing.

Confidentiality and conduct

• Maintain strict confidentiality of all patient data, and ensure that databases and paper records are stored securely and accessed only by authorised staff.
• Do not share individual patient data outside the authorised reporting channels, and anonymise data used for analysis or presentation.
• Comply with the INTERSOS Charter of Values, Code of Ethics, the Policy for the Protection from Sexual Exploitation and Abuse (PSEA), the Safeguarding Policy and the Anti-Fraud Policy, and report any concern through the established channels.
• May be requested to perform other duties related to the function of the position, as assigned by the supervisor.

Education

• University degree or diploma in a relevant field. A nursing or medical qualification, or a qualification in public health, statistics or information management, is an asset.

Professional experience

• At least two years of relevant work experience, preferably in the humanitarian or development sector.

• Experience in HMIS activities and in data entry and data management.

Professional requirements

• Proven computer literacy, in particular Word and Excel.

• Working knowledge of DHIS2 or of a comparable health information platform is an asset; training is provided where required.

• Attention to detail and the ability to identify inconsistencies between reported figures and source registers.

• Strong organisational and communication skills, with the ability to present information clearly and to respond appropriately to questions from senior managers in the field.

• Ability and willingness to travel to the project sites as needed.

Languages

• Pashto and Persian, written and spoken. [ESSENTIAL]

• English, written and spoken, to a working standard for reporting. [ESSENTIAL]

Personal requirements

• Commitment to INTERSOS principles. [ESSENTIAL]

• Integrity and discretion in handling confidential data. [ESSENTIAL]

• Rigour and reliability in meeting reporting deadlines. [TO BE MARKED]

• Teamwork and cooperation. [TO BE MARKED]

General responsibilities

• Is aware of INTERSOS objectives and activities in general and of the working context.

• Participates actively in meetings and training.

• Is constantly aware of INTERSOS security rules and of the situation in the field.

Respected Applicants, please visit the link below and fill in the required information.

https://forms.gle/LvXcffHfWZUe7w7N9

Please note that only shortlisted applicants will be contacted and called for a test/Interview.

Qualified People with Physical Disabilities and Female candidates are highly encouraged to apply