Receptionist

Kaisha Hospital is seeking a professional, responsible, detail-oriented, and well-organized female Receptionist. The position combines patient reception and administrative coordination with core financial responsibilities, including payment collection, accurate payment entry, cash-register accountability, daily cash reconciliation, and financial reporting. The selected candidate will also manage patient registration, appointments, follow-up records, and coordination with doctors and relevant departments.

• Female candidate.
• High school graduate; university education in Business Administration, Finance, Management, Communication, or a related field is preferred.
• At least 1 year of relevant experience in reception, customer service, cashiering, administration, finance support, or a similar role is preferred.
• Previous experience in a hospital, clinic, dental clinic, healthcare center, or service-based organization is an advantage.
• Good communication skills in Dari and Pashto are required; basic English is preferred.
• Good proficiency in Microsoft Office, especially Excel and Word, and ability to work with database, patient-registration, and financial systems.
• Demonstrated ability to handle cash, maintain receipts and payment records, and prepare accurate daily financial reports.
• Strong attention to detail in cash handling, patient information, data entry, and daily reporting.
• Honest, responsible, punctual, organized, trustworthy, professional, and able to maintain confidentiality and work calmly under pressure.

Required Skills

Patient Reception • Customer Service • Appointment Scheduling • Patient Registration • Patient Follow-up • Cash Handling • Daily Cash Reconciliation • Financial Reporting • Basic Accounting • Financial Record Keeping • Microsoft Excel • Microsoft Word • Database & Financial Systems • Data Entry • Document Management • Communication • Confidentiality • Teamwork • Time Management • Attention to Detail

Note

This vacancy is open to female candidates only. Candidates with strong communication skills, computer proficiency, cashhandling ability, accurate financial-reporting skills, and previous reception or healthcare experience are strongly encouraged to apply.

Welcome patients, clients, and visitors professionally and provide accurate initial guidance about services, doctors, appointments, procedures, and relevant departments.

• Register patients, schedule appointments, maintain reception records, and support organized daily patient flow.
• Follow up on appointments, incomplete procedures, next visits, and required service coordination, and accurately record follow-up information.
• Coordinate effectively between patients, doctors, medical departments, finance/cash functions, and other relevant units.
• Receive patient and client payments strictly according to official hospital procedures.
• Record every payment accurately in the approved system, database, register, or financial software and ensure that no payment remains outside the official recording process.
• Issue, manage, and safeguard receipts and maintain complete supporting records for all received payments.
• Take direct responsibility for the cash register, received cash, payment records, receipts, and related financial documents during duty hours.
• Reconcile daily collections and prepare accurate daily cash reports, payment summaries, and supporting financial records at the end of each working day.
• Submit daily financial and cash reports to the responsible manager or authorized person and immediately report any discrepancy or missing record.
• Maintain basic accounting records and support preparation of payment, salary, or other financial reports when requested by management.
• Use Microsoft Excel and Word and work accurately with patient-registration, database, financial, and cash/payment-recording systems.
• Maintain organized physical and digital patient, administrative, and financial records and ensure accurate data entry.
• Protect patient confidentiality, financial information, official documents, equipment, and internal hospital information.
• Maintain a clean and professional reception environment, cooperate respectfully with staff, follow hospital and financial procedures, and perform other relevant duties assigned by management.

Qualified and interested female candidates should submit their updated CV via email to: [email protected] Email Subject: Receptionist – Your Full Name For more information: 0793333353 Only shortlisted candidates will be contacted for the next stage of the recruitment process.