Digital Hub Facilitator (Female Only)

About the Company

OCHR is a national non-governmental organization established in Afghanistan in 2015 to contribute to humanitarian and development efforts and to support peacebuilding. In humanitarian situations arising from conflict or natural disasters, OCHR works to reduce suffering and strengthen self-reliance by providing appropriate support and resources. OCHR promotes sustainable development, with a focus on vulnerable communities, including people living in remote areas. Through its peacebuilding and development efforts, OCHR envisions a socially inclusive Afghanistan where peace, dignity, and prosperity are accessible to all, and where children, women, and marginalized groups have a voice.

Job Summary

·Support the day-to-day operation of the Digital Hub and ensure that the space is organized, safe, accessible, and ready for scheduled learning activities.

·Facilitate practical sessions for adolescent girls on basic digital literacy, computer use, typing, file management, internet browsing, email, and other approved digital skills.

·Assist participants in using relevant online learning platforms, digital educational resources, and productivity tools in line with the approved project curriculum.

·Prepare session plans and practical exercises in coordination with the project team, adapting support to participants’ different learning levels and needs.

·Provide individual guidance and troubleshooting support for basic hardware, software, connectivity, and account-access issues; escalate technical problems when needed.

·Maintain attendance sheets, session records, participant progress information, equipment inventories, and other project documentation using approved formats.

·Safeguard computers, tablets, accessories, learning materials, and other hub assets; report damage, loss, maintenance needs, or shortages promptly.

·Support pre- and post-training assessments and provide regular updates on participants’ progress, challenges, and additional learning needs to the supervisor.

Participate in orientation, supervision, team meetings, capacity-building activities, and performance reviews, and perform other project-related duties assigned by the supervisor.

• At least secondary education; a diploma or certificate in Information Technology, Computer Science, digital literacy, or a related field is an advantage.

• Minimum two years of relevant experience in digital skills training, computer lab/digital hub support, IT assistance, or a related role.

• Practical knowledge of computers, common operating systems, word processing, spreadsheets, presentations, email, internet use, and online learning tools.

• Ability to explain digital concepts clearly and provide patient, practical support to beginners.

• Experience working with women or adolescent girls and using participatory, learner-centred approaches is an advantage.

• Basic troubleshooting skills and the ability to maintain accurate attendance, equipment, and activity records.

• Strong communication, organization, teamwork, and problem-solving skills, with a respectful and supportive approach to learners.

• Fluency in the relevant local language is required; Dari and/or Pashto literacy is an advantage.

Commitment to safeguarding, confidentiality, equal access, and the safe participation of adolescent girls

All applicants must specify the province for which they are applying in the subject line of their application email, as well as in their CV and cover letter. Failure to comply with this requirement will result in the application being disregarded.

Only shortlisted individuals will be contacted once your CV is received, followed by a written test and interview.

The subject line must read: Digital Hub Facilitator-Nangarhar (VA# OCHR/2026/012

Non-compliance with the submission guidelines may lead to the rejection of your application for the position you have applied.

OCHR is an equal-opportunity employer and maintains zero tolerance for sexual exploitation and abuse, sexual harassment, fraud, and other forms of misconduct. Any appointment will be subject to satisfactory reference, background, and safeguarding checks.

House 37, Street No. 3, Adjacent to Dawat University District 05, Kabul, Afghanistan