Job
Deadline in 8 days
Deadline: October 31, 2026
The customer services Intern is responsible for providing information to Mutahid customers, conducting data entry to promote understanding, and maintain good customer relations. The CSI also initiate conversations, uncover customers' needs, help resolve queries, and be responsive to them in an ethical and informative manner. Required Qualifications A Diploma or Degree preferably BBA with computer courses Detail-oriented, accurate in documentation, hardworking and honest Ability to solve the customer’s problems Ability to work as part of a team with local and international personnel Dari fluency (written and spoken) required, knowledge of English preferred Computer skills and ability to learn and improve database systems Essential Responsibilities & Accountabilities: Interviewing the Customer for Islamic Financing Process: Check the Client’s background in DAB’s Public Credit Registry web portal and UN sanction list. Explaining the Islamic Financing policies & procedures to the Clients. Explaining any newly added Islamic product for financing to customers Interested candidates can send their CVs to: [email protected] Note: Candidates must write the position and reference number (CSI, Mutahid-PLK/111/2026), (CSI, Mutahid-HRT/111/2026) in the email's subject line, and must send the NIC (Tazkira) as well.
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The customer services Intern is responsible for providing information to Mutahid customers, conducting data entry to promote understanding, and maintain good customer relations. The CSI also initiate conversations, uncover customers' needs, help resolve queries, and be responsive to them in an ethical and informative manner.
Check the Client’s background in DAB’s Public Credit Registry web portal and UN sanction list.
Explaining the Islamic Financing policies & procedures to the Clients.
Filling out the application of the new clients or repeating and attaching relevant documents to the form (NIC/Tazkira, Photos, thumb impressions, etc.)
Responsible for maintaining the financing files, and original title deed in the branch safe.
Compare the Client with the sanction list based on Policy.
Perform any other relevant duty assigned by the supervisor;
Note: Candidates must write the position and reference number (CSI, Mutahid-PLK/111/2026), (CSI, Mutahid-HRT/111/2026) in the email's subject line, and must send the NIC (Tazkira) as well.
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