Job
Deadline in 28 days
Deadline: November 20, 2026
The purpose of the Customer Service Officer is to achieve quality business growth for Aurum Afghanistan’s branch within assigned territory. The responsibilities incorporate marketing and selling Aurum Afghanistan to existing and new customers. Minimum of a Diploma or Degree in Business Administration, Operations and Commerce or a related field. Minimum 3 years experience at Customer Services or Sales environment. Computer Knowledge in MS Excel, Word, Power Point, Digital Payments Systems and outlook. Providing introductory information to new customers Ensuring that customers are satisfied with products or services Letting customers or clients know about additional products or services Escalating queries and concerns Maintain adequate customers filing system in the branch. Participates in various marketing campaigns. Identifies internal and external business development opportunities. Interested candidate should submit their CVs to the following email address: [email protected] Note: Please include the vacancy number, position title, and province in the subject line of your email.
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The purpose of the Customer Service Officer is to achieve quality business growth for Aurum Afghanistan’s branch within assigned territory. The responsibilities incorporate marketing and selling Aurum Afghanistan to existing and new customers.
Minimum of a Diploma or Degree in Business Administration, Operations and Commerce or a related field. Minimum 3 years experience at Customer Services or Sales environment. Computer Knowledge in MS Excel, Word, Power Point, Digital Payments Systems and outlook.
Maintain adequate customers filing system in the branch. Participates in various marketing campaigns. Identifies internal and external business development opportunities. Generate sales leads for Top up and Aurum Afghanistan products.
Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers/clients and the community.
Maintain and update customer contact bases and ensure achievement of all promotional sales targets through effective sales referral process. Ensure compliance to all cash transactions according to required procedures and performance standards and assist to balance all transactions at end of shift. Monitor and ensure compliance to branch cash control and security requirements and maintain knowledge on all company products and services and update knowledge when required Prepare Daily, Weekly and Monthly Retail performance reports for submission to operations department
Interested candidate should submit their CVs to the following email address: [email protected] Note: Please include the vacancy number, position title, and province in the subject line of your email.
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