CPIMS/Database

About the Company

About OAWCK

The Organization for Afghan Women Capacity and Knowledge (OAWCK) is an independent, nonpolitical, nonsectarian, nonprofit Afghan organization established in 2010 and registered with the Ministry of Economy under No. 1888.

OAWCK works to promote the rights, protection, well-being, and resilience of women, children, and vulnerable communities across Afghanistan. Its key areas of work include MHPSS, GBV and Child Protection, education, humanitarian assistance, WASH, livelihoods, women's empowerment, and capacity building.

OAWCK has implemented 60+ projects across 17 provinces, reaching more than 1,000,000 direct beneficiaries, with support from national and international donors and partners.

OAWCK is seeking a qualified, experienced, and committed CPIMS/Database Officer to support the effective management of Child Protection Information Management Systems and project databases, ensuring accurate, secure, timely, and high-quality information for case management, program monitoring, reporting, and decision-making.

Job Summary

Position Purpose

The CPIMS/Database Officer will be responsible for the effective establishment, management, maintenance, and quality assurance of child protection information management systems and databases.

The position holder will support the collection, entry, validation, analysis, storage, and reporting of child protection data in accordance with approved procedures, data protection principles, confidentiality requirements, and relevant CPIMS+/child protection information management standards.

The officer will work closely with the Child Protection officers, Case Management Officers, MEAL/IM teams, Project Manager, and other relevant staff to ensure that child protection data is accurate, complete, timely, secure, and used appropriately for program planning, quality improvement, monitoring, and reporting.

The training of the facilitators and capacity building of the relevant project staff.

The position requires a high level of attention to detail and strict adherence to confidentiality, data protection, informed consent, need-to-know principles, and the best interests of the child.

3. Key Responsibilities and Duties

A. CPIMS and Database Management

• Establish, maintain, and regularly update child protection databases and information management systems in accordance with project and organizational requirements.
• Support the implementation and effective use of CPIMS+ or other approved child protection information management systems.
• Maintain accurate records of child protection cases, services, referrals, follow-ups, and case outcomes, as authorized.
• Ensure that database structures, forms, fields, coding systems, and data-entry procedures are properly maintained.

·The training of the facilitators and capacity building of the relevant project staff.

• Conduct regular database cleaning, updating, and quality checks.
• Ensure that duplicate, incomplete, inconsistent, or erroneous records are identified and corrected through appropriate procedures.
• Maintain appropriate database backups and support secure data storage.
• Provide technical support to case management staff on approved data collection and information management tools.
• Support the development and maintenance of data collection forms, trackers, templates, and reporting tools.

B. Data Entry, Cleaning and Quality Assurance

• Enter data accurately and in a timely manner into approved databases and information management systems.
• Conduct regular data quality checks to identify missing, inconsistent, duplicate, or inaccurate information.
• Verify data against source documents and approved reporting tools where appropriate.
• Maintain data-quality control procedures and document corrections.
• Conduct routine data validation and reconciliation between different project records and reporting tools.
• Generate data-quality reports and communicate identified issues to relevant supervisors.
• Follow up with relevant staff to resolve data-quality concerns.
• Ensure that all data is recorded using standardized definitions, indicators, coding systems, and formats.

C. Child Protection Case Management Information Management

• Support case management teams in the accurate documentation and management of case-related information.
• Ensure that case information is entered and maintained only through authorized systems and procedures.
• Support case management staff in using appropriate data collection and case management tools.
• Monitor completeness of case records, including registration, assessment, case planning, referrals, follow-up, and closure information.
• Support the tracking of referrals and case outcomes where appropriate and authorized.
• Generate anonymized and aggregated case management statistics for internal reporting.
• Ensure that personally identifiable information is not included in routine program reports unless specifically authorized and necessary.
• Support the Child Protection Manager in identifying trends, gaps, and data-quality issues in case management programming.

D. Confidentiality and Data Protection

• Maintain strict confidentiality of all child protection and case management information.
• Ensure that sensitive information is accessible only to authorized personnel on a need-to-know basis.
• Apply appropriate data protection and information-sharing procedures at all times.
• Ensure that personally identifiable information is not shared through unauthorized communication channels.
• Follow organizational procedures for the secure storage, transfer, retention, and disposal of sensitive information.
• Immediately report suspected data breaches, unauthorized access, loss of information, or other data protection concerns to the appropriate supervisor.
• Ensure that data collection and management practices respect the best interests of the child, confidentiality, dignity, and safety.
• Ensure that informed consent and assent requirements are respected in accordance with approved child protection procedures.

E. Data Analysis and Reporting

• Prepare regular and ad hoc data summaries, tables, charts, and reports as required.
• Generate accurate quantitative information for project monitoring and reporting.
• Support the preparation of donor, cluster, project, and internal reports using verified and aggregated data.
• Analyze available data to identify trends, patterns, gaps, and emerging child protection concerns.
• Provide relevant data and analysis to support program planning and evidence-based decision-making.
• Prepare dashboards and data visualization products where required.
• Ensure consistency between database figures, project reports, monitoring tools, and supporting documentation.
• Support the Child Protection and MEAL teams in tracking key project indicators and targets.

F. Information Management Products

• Develop and maintain appropriate information management tools, including:
• Case tracking databases
• Referral trackers
• Service mapping databases
• Indicator tracking sheets
• Data-quality checklists
• Monthly reporting templates
• Dashboards
• Data summaries
• Statistical reports
• Support the preparation of anonymized and aggregated information products for management and program teams.
• Ensure that all information products comply with confidentiality and data protection requirements.
• Support the development of visualizations and presentations that communicate program data clearly and accurately.

G. Coordination and Technical Support

• Work closely with the Child Protection Manager, Project Manager, Case Management Officers, MEAL/IM staff, and other relevant colleagues.
• Provide technical support and guidance to project staff on approved data collection and database procedures.
• Participate in relevant CPIMS, Child Protection, Information Management, MEAL, and coordination meetings as required.
• Support coordination with relevant Child Protection Cluster/Area of Responsibility information management mechanisms where applicable and authorized.
• Support the alignment of project information management systems with relevant humanitarian standards and reporting requirements.
• Communicate data-quality and information management challenges to the supervisor in a timely manner.

H. Monitoring and Accountability

• Support the MEAL team and program staff in monitoring progress against project indicators.
• Ensure that reported figures are supported by reliable source data.
• Support data verification and internal quality-control exercises.
• Contribute to data-related components of assessments, surveys, post-distribution monitoring, and other monitoring activities where relevant.
• Support the documentation and tracking of beneficiary feedback and complaints where required, while maintaining confidentiality.
• Ensure that data is used responsibly to strengthen program quality and accountability to affected populations.

I. Capacity Building

• Provide orientation and practical support to case management and project staff on data collection and database procedures.
• Support staff in understanding data-quality standards and reporting requirements.
• Conduct refresher sessions on database use, data entry, data protection, and confidentiality when required.
• Identify staff capacity gaps related to information management and communicate them to the supervisor.
• Participate in relevant CPIMS, data protection, information management, and child protection trainings.

J. Safeguarding, PSEA and Child Protection

• Comply with OAWCK's Code of Conduct, Child Safeguarding Policy, PSEA policy, Data Protection Policy, confidentiality requirements, and other relevant organizational policies.
• Ensure that child protection data is managed in a manner that does not expose children or their families to additional risks.
• Immediately report suspected safeguarding, exploitation, abuse, or serious protection concerns through established organizational reporting mechanisms.
• Never use child protection information for personal benefit or any unauthorized purpose.
• Maintain professional boundaries and ensure that all interactions with children, caregivers, colleagues, and community members are respectful and appropriate.

4. Key Deliverables

The CPIMS/Database Officer will be expected to deliver:

• Accurate and regularly updated CPIMS/database records.
• Timely and reliable data entry and data cleaning.
• Regular data-quality checks and documented corrective actions.
• Accurate and timely monthly and periodic data reports.
• Updated case management and referral tracking information.
• Functional and secure information management tools.
• Regular anonymized and aggregated data summaries and dashboards, as required.
• Timely technical support to case management and project staff.
• Properly maintained data backups and secure records.
• Compliance with data protection, confidentiality, safeguarding, and CPIMS requirements.

Required Qualifications and Experience

Education

Bachelor's degree in Information Management, Computer Science, Statistics, Information Technology, Data Management, Economics, Social Sciences, Monitoring and Evaluation, or a related field.

A degree or relevant training in Child Protection, Humanitarian Information Management, CPIMS+, MEAL, or related areas will be an advantage.

Received Specialized training of CPIMS+.

Professional Experience

Minimum 2 years of relevant professional experience in database management, information management, MEAL, data management, and CPIMS+ is must.

Relevant experience with child protection case management information systems is highly desirable.

Experience working with humanitarian or development NGOs is preferred.

Previous experience working with sensitive beneficiary or case management data is an advantage.

Experience in data cleaning, data validation, analysis, reporting, and dashboard development.

Experience supporting case management teams with information management systems is preferred.

• Required Technical Skills

The successful candidate should demonstrate

Good knowledge of CPIMS+/child protection information management systems.

Strong database management and data-quality assurance skills.

Good knowledge of Microsoft Excel, including formulas, filtering, sorting, pivot tables, and data validation.

Knowledge of data analysis and visualization tools is an advantage.

Familiarity with KoboToolbox, CPIMS+, CommCare, collection/analysis platforms is an advantage.

Strong understanding of data protection, confidentiality, and responsible information sharing.

Ability to manage large datasets accurately and systematically.

Strong attention to detail.

Good analytical and problem-solving skills.

Ability to produce clear and accurate reports, tables, charts, and data summaries.

Ability to troubleshoot basic database and data-management problems.

Ability to maintain organized electronic and hard-copy records.

• Knowledge and Understanding

The candidate should have a good understanding of

Child Protection programming and case management.

Child protection information management principles.

CPIMS+/case management information systems.

Data protection and confidentiality.

Informed consent and assent.

The best interests of the child.

Safe and responsible information sharing.

Humanitarian principles and standards.

Protection from Sexual Exploitation and Abuse (PSEA).

Safeguarding and accountability to affected populations.

Basic monitoring and reporting requirements.

• Language Requirements

Fluency in Dari and/or Pashto is required.

Good written and spoken English is preferred.

Ability to communicate effectively with project staff and relevant stakeholders in local languages.

• Core Competencies

Data Management and Accuracy

Information Management

Confidentiality and Data Protection

Analytical Thinking

Attention to Detail

Problem Solving

Planning and Organization

Communication

Teamwork and Collaboration

Integrity and Professionalism

Accountability

Adaptability and Flexibility

Commitment to Child Protection and Safeguarding

• Protection, Safeguarding and PSEA

OAWCK maintains a zero-tolerance approach to sexual exploitation and abuse, sexual harassment, child abuse, exploitation, fraud, corruption, discrimination, and other forms of misconduct.

The successful candidate will be required to

Sign and comply with OAWCK's Code of Conduct and relevant organizational policies.

Maintain strict confidentiality of all child protection and beneficiary information.

Comply with child safeguarding and PSEA requirements.

Ensure that children and beneficiaries are not exposed to additional risks through inappropriate data collection, storage, use, or sharing.

Report safeguarding and PSEA concerns through established reporting mechanisms.

Never request or accept money, favors, services, or other benefits from beneficiaries.

Use beneficiary information solely for authorized programmatic purposes.

• Equal Opportunity and Inclusion

OAWCK is committed to equal opportunity, inclusion, dignity, and non-discrimination in recruitment and employment.

Recruitment decisions will be based on qualifications, experience, technical competencies, professional conduct, and suitability for the position.

Qualified female and male candidates are encouraged to apply.

Interested candidates are requested to send their CV and Application Letter to [email protected] & [email protected]

Please clearly mention the Position Title, Vacancy Number, in the subject line of your email. Applications that do not include this information may not be considered.

Preference will be given to qualified candidates who are residents of Jawzjan, Sar-e-Pul, Faryab, and Balkh provinces.

Applications received after the closing date and time will not be considered.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.