Branch Manager (Re Announced)

About the Company

Nawi Hewad Co Ltd is a privately owned Limited Liability Company by shares registered and operating under the laws of Ministry of Industry & Commerce Afghanistan since its foundation in the year 2006.

Today, Nawi Hewad Co Ltd has become one of the leading suppliers of the clinical laboratory instruments, reagents, consumables and services in the country. Our products and services are being used and preferred by the clients comparatively more than any other available brands in all over the country. We have a professional team of technical engineers and technicians, who can provide satisfactory after sales services and other technical support to our clients, whenever needed. We also provide training facilities to clinical laboratories staff for the optimum performance of their instruments and other related operations.

Over a decade of extensive professional expertise, Nawi Hewad Co Ltd has established a comprehensive selling & distribution system across the country of Afghanistan.

Nawi Hewad Co Ltd is also committed to upgrade its products portfolio with the passage of time to ensure access to modern & innovative technological products for the valuable clients whenever available around the globe.
 

Vision

Leadership through innovation and to continually strive for excellence.
Mission
To provide high quality IVD products and services and to satisfy our client needs in a professional manner. We maintain the highest standards of honesty and integrity in all relationships with our employees, customers, suppliers, service groups and community.

Our Core Values

1.       Integrity

2.       Discipline

3.       Continuous Professional Development

4.       Team Work

5.       Accountability and Solution Orientation

Job Summary

Key Responsibilities:

1. Manages the Branch in order to meet the laboratory needs for NHL products.
2. Deal with the MWS in Mazar-i-Sharif and relevant territory to supply NHL products on time and according to NHL rules and regulations. 
3. Ensures that the branch is properly staffed and staff are trained to meet customer service needs as well as sales objectives.
4. Makes certain that all branch operations are performed in accordance with established NHL policies and procedures, either directly or through appropriate supervisor, e.g., balancing, control of vault cash, etc.; makes recommendations for changes/improvements as appropriate.
5. Communicates with NHL-MO departments to assist in answering questions and resolving issues.
6. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques.
7. Ensures that all sales and customer service reporting information is provided on a timely basis.
8. Conducts regularly scheduled (at least twice a month) sales and customer service meetings; actively encourages staff to build customer relationships.
9. Manages and supervises recording of sales and marketing reports and customer data.
10. Manages and supervises the purchasing of various supplies.
11. Implements strategies to achieve goals assigned to the branch as established in NHL-MO overall strategic plan; assists in the development of the annual budget for the branch and adheres to budget parameters.
12. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
13. Actively participates in Medical Union meetings and activities in a manner, which reflects favorably on NHL-MO.
14. Will be assigned other duties and responsibilities as may be required to meet the goals and objectives of NHL-MO.

Directly supervises assigned personnel as follows:

1. Assists in the selection of new personnel as appropriate.
2. Makes provisions for the proper orientation and training of new personnel.
3. Reviews employee performance throughout the probationary period and on an annual basis thereafter.
4. Organizes, schedules, and distributes work among assigned personnel and ensures proper branch staff levels to meet customer needs.
5. Keeps personnel informed of pertinent policies and procedures
6. Upward communication from employees is encouraged.
7. Administers personnel policies and procedures as established by NHL policy.

Skills and Qualifications

Bachelor degree in Marketing, Business Administration, or related field.

Proven experience in the above mentioned fields.

Strong leadership and communication skills, with the ability to inspire and motivate teams.

Excellent analytical and strategic planning abilities.

Proficiency in customer relationship management software and other tools.

Knowledge of industry trends and best practices.

Solid computer skills & awareness of web-based marketing and social media.

Good language command on Dari, Pashto and English.

Ability to travel to branch locations as needed.

Joining our team as the Branch Manager offers an exciting opportunity to drive growth and make a significant impact on our company's success.

𝗦𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲

Interested and qualified candidates are invited to submit their updated resumes along with applications quoting the reference number NHL18 in the subject line of application and the email, and clearly explaining their suitability by addressing key competencies for the position to the attention of:

Please submit your CV and application letter in a single PDF file and avoid sharing your education and any other documents. You will be asked for them further if you are selected for the position. Candidates who fail to do so will not be considered for shortlisting or further steps