Job
Deadline in 21 days
Deadline: November 13, 2026
The purpose of the Branches Manager is to achieve quality business growth for Aurum Afghanistan’s branch within assigned territory. The responsibilities incorporate Customer Service, marketing, sales and generate new business leads for Aurum Afghanistan EMI & MFI existing and new customers.
Requirements: Minimum of a Degree in Business Administration, Operations and Commerce or a related field. Minimum 5 years experience at Customer Services or Sales environment. Computer Knowledge in MS Excel, Word, Power Point, Digital Payments Systems and outlook.
Responsibilities: Providing introductory information to exist and new customers Ensuring that customers are satisfied with products or services of Aurum Afghanistan EMI & MFI. Letting customers or clients know about additional products or services Letting customers or clients know about Aurum Microfinance products and services. Escalating queries and concerns.
How to apply: Interested candidates can submit their CVs and cover letter through the following email address:[email protected]: Please add the vacancy number and province name in the subject of the email
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The purpose of the Branches Manager is to achieve quality business growth for Aurum Afghanistan’s branch within assigned territory. The responsibilities incorporate Customer Service, marketing, sales and generate new business leads for Aurum Afghanistan EMI & MFI existing and new customers.
Minimum of a Degree in Business Administration, Operations and Commerce or a related field. Minimum 5 years experience at Customer Services or Sales environment. Computer Knowledge in MS Excel, Word, Power Point, Digital Payments Systems and outlook.
Ensuring that customers are satisfied with products or services of Aurum Afghanistan EMI & MFI.
Letting customers or clients know about Aurum Microfinance products and services. Escalating queries and concerns. Maintain adequate customers filing system in the branch. Participates in various marketing campaigns. Identifies internal and external business development opportunities. Generate sales leads for Top up and Aurum Afghanistan products. Monitoring Aurum Afghanistan Transaction within the branch. Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers/clients and the community.
Maintain and update customer contact bases and ensure achievement of all promotional sales targets through effective sales referral process. Ensure compliance to all cash transactions according to required procedures and performance standards and assist to balance all transactions at end of shift. Monitor and ensure compliance to branch cash control and security requirements and maintain knowledge on all company products and services and update knowledge when required Manage cash or branch working capital in coordination with Branch Cashier. Work as cashier replacement during cashier leave period. Prepare Daily, Weekly and Monthly Retail performance reports for submission to operations department
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Interested candidates can submit their CVs and cover letter through the following email address:[email protected]: Please add the vacancy number and province name in the subject of the email
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