Safeguarding Officer

About the Company

Who we are: NQA is a non-governmental, non-political and non-profit organization. NQA is dedicated to the advancement of education and health in remote and neglected regions of Afghanistan, with a specific focus on and commitment towards women and girls.

Our vision: an educated, healthy and balanced society in which women and men lead together social, cultural and economic changes in an inclusive manner that enable their children - boys and girls- to thrive.

Our mission: improve access to education and health in particular for women and girls of marginalized communities in remote areas of the country: mobilize local communities to build strong and empowered communities and foster change through sustainable development of rural Afghanistan.

NQA implements projects by Afghans, with Afghans and for Afghans. The association is committed to strengthening the dignity, self-confidence and initiative of the population in general, and of women and girls in particular.

For information on our projects, see www.nai-qala.org.

Job Summary

Job Responsibilities

The safeguarding Officer is accountable to carry out the following key role and responsibilities but not limited to: 

1. Develop and implement safeguarding awareness plans for staff, community members, beneficiaries, and other relevant stakeholders, and support the monitoring, evaluation, and documentation of safeguarding activities to identify lessons learned and improve implementation.
2. Provide safeguarding training and awareness sessions for staff, volunteers, beneficiaries including children and parents in community sessions and other stakeholders.
3. Gather feedback, challenges, suggestions, and recommendations from relevant staff or partners.
4. Record complaints and feedback and share with management as well as maintain confidential safeguarding records.
5. Prepare a brief weekly progress report, highlight key challenges, and seek guidance from management on addressing them.
6. Continuously review and improve safeguarding procedures based on new guidelines and case learnings.
7. Participate in safeguarding meetings and report feedback and complaints.
8. Coordinate and respond to official emails, phone calls, letters, and in-person inquiries from staff, partners, suppliers, and donors.
9. Actively participate in weekly and monthly senior staff meetings to discuss progress, challenges, and action plans.
10. Actively participate in any training introduced by the organization and contribute to learning sessions that strengthen NQA’s policies to align with donor requirements.
11. Ready to travel to remote region where NQA has its activities, participate in community sessions, be it relevant to his/her task or required by the organization.
12. Contribute to the development and review of safeguarding policies, procedures, guidelines, and related tools to ensure compliance with organizational standards and applicable donor requirements.
13. Contribute to the design and development of safeguarding awareness and communication materials, including posters, brochures, information sheets, and other relevant materials and tools to promote safeguarding awareness among staff, partners, and communities.
14. Perform any tasks that are not covered in this job description and provide support to other departments when necessary.

Qualifications and Experience

• Education: Bachelor’s degree in Social Sciences, Psychology, Law, Education or related field.

• Experience: Minimum 1+ years of experience in safeguarding, protection similar role, with national/international NGOs.

• Certified training in safeguarding, protection, AAP, or gender.

• Good Knowledge in office package and email.

• Fluency in Dari and/or Pashto; Excellent written and verbal communication in English is an asset.

Nai Qala Association (NQA) is an equal-opportunity employer committed to transparent, open, fair, and merit-based recruitment.

NQA maintains a zero-tolerance policy towards protection on sexual exploitation, abuse, and harassment (PSEAH), abuse of authority, discrimination, and all other forms of misconduct. The organization is firmly committed to safeguarding and protecting children and adults at risk. Successful candidates will be required to comply fully with all applicable NQA policies, procedures, codes of conduct, and safeguarding standards. Any offer of employment will be conditional upon the satisfactory completion of reference and background checks.

Applicants must not attempt to influence the recruitment process through inappropriate contact, lobbying or interference. Such conduct, or repeated inappropriate follow-up, may result in disqualification.

Qualified applicants who are exactly suitable with the above criteria are requested to send their applications + CVs through this link:

Link: https://forms.gle/Buw5Y2amXjTwSqs36