Core Functions / Responsibilities
Supervise and coordinate the daily work of screening teams deployed at border crossing points, transit centres, and reception facilities.
Ensure timely implementation of vulnerability screening, registration support, and beneficiary selection activities in accordance with approved criteria, SOPs, and programmatic requirements.
Monitor adherence to protection principles, including confidentiality, informed consent, non-discrimination, accountability to affected populations, and do-no-harm approaches.
Review screening outcomes and verify eligibility decisions to ensure consistency, fairness, and compliance with established vulnerability criteria.
Provide on-the-job coaching, mentoring, and technical guidance to screeners and enumerators on screening methodologies, interviewing techniques, and identification of individuals with heightened vulnerabilities.
Conduct spot checks and quality assurance reviews of screening forms, case records, and beneficiary lists to ensure completeness and accuracy.
Support identification and referral of vulnerable individuals requiring specialized protection, health, legal, psychosocial, disability inclusion, child protection, GBV, or other assistance services.
Manage daily team deployments, duty rosters, shift schedules, and workload distribution to ensure adequate coverage during periods of high arrivals and emergency influxes.
Perform other related duties as assigned.
Required Qualifications and Experience
Education
Bachelor’s degree in social work, psychology, law, or a related field from an accredited academic institution with two years of relevant professional experience.Or
High school diploma with four years of relevant experience
Experience
Experience in protection programming, rights-based approaches, registration, and screening.
Experience supervising field teams in border, reception center, camp, transit center, or emergency response settings.
Experience conducting or overseeing vulnerability assessments and beneficiary targeting processes.
Experience working with digital data collection tools such as Kobo and SQL databases.
Experience coordinating with government authorities and humanitarian partners is desirable.
Prior experience managing responses during high-volume influx situations is an advantage.
Skills
Strong supervisory and team management skills.
Excellent interpersonal and communication skills.
Ability to work effectively under pressure and manage multiple priorities.
Strong analytical and problem-solving skills.
Ability to review and validate screening decisions against established criteria.
Good knowledge of safeguarding and protection principles.
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and mobile data-collection tools;
Strong reporting and data quality monitoring skills.
Languages
For all Applicants, fluency in Dari and Pashto is required (oral and written).
For this position, fluency in English is required (oral and written).
Note: Qualified female candidates are strongly encouraged to apply.
Required Competencies
The incumbent is expected to demonstrate the following values and competencies
VALUES - All OUR CLIENT staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - behavioral indicators – Level 1
Teamwork: Develops and promotes effective collaboration between and across units to achieve shared goals and optimize results
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.