دنده
7 ورځې مهلت پاتې دی
نیټه: ۳۰ اکتوبر ۲۰۲۶
Responsible for managing the related provincial Branch in order to meet the financial services needs of customers in the assigned community market area. Implementing strategies to achieve goals developed for the branch as part of the Bank’s overall strategic plan. Ensuring the organization's compliance with operating policies and procedures and outside regulatory requirements, directly supervising assigned personnel, communicating with appropriate management and staff personnel, providing periodic reports to relevant departments and Management of the bank including procurement, hiring and other outside the bank meetings (GOs and NGOs), Supporting other departments. Educational Qualifications: Bachelor degree in Economic, Finance, Islamic Banking and Management and related fields Islamic knowledge and certificates Relevant Experience: 4 Years Branch banking experience or, 5 Years general banking experience Skills & Competencies: Problem solving Leadership and team management Adhere to Procedure Ability to handle difficult situations Analytical Thinking Ability to speak Dari, Pashto and English languages Branch Operations Oversight and Customer Service Quality Maintenance: Ensures that the branch is properly staffed and staffs are trained to meet customer service needs as well as sales objectives. Makes certain that all branch operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., balancing, control of vault cash, etc. AIB is committed to a diverse workforce and encourage all eligible local applicants, irrespective of gender, disability, culture, religious and ethnic backgrounds to apply. Interested individuals can apply using the below link: Short-listed candidates whose applications respond to the above criteria will be contacted for written test and interview.
د اعلان پر بنسټ چټکه کتنه. د غوښتنلیک تر سپارلو مخکې لاندې بشپړ معلومات ولولئ.
د غوښتنلیک لینک له دې اعلان سره ورکړل شوی — د سپارلو مخکې د لینک مقصد او شرطونه وګورئ.
Responsible for managing the related provincial Branch in order to meet the financial services needs of customers in the assigned community market area. Implementing strategies to achieve goals developed for the branch as part of the Bank’s overall strategic plan. Ensuring the organization's compliance with operating policies and procedures and outside regulatory requirements, directly supervising assigned personnel, communicating with appropriate management and staff personnel, providing periodic reports to relevant departments and Management of the bank including procurement, hiring and other outside the bank meetings (GOs and NGOs), Supporting other departments.
4 Years Branch banking experience or,
Ensures that the branch is properly staffed and staffs are trained to meet customer service needs as well as sales objectives.
Makes certain that all branch operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., balancing, control of vault cash, etc. makes recommendations for changes / improvements as appropriate.
Monitors overdrawn checking accounts and delinquencies.
Communicates with HO office departments to assist in answering questions and resolving issues.
Overall oversight of the branch operations including cash/vault and customer service sections to run smoothly.
Organizes, schedules, and distributes work among assigned personnel and ensures proper branch staff levels to meet customer needs.
Implement strategies to achieve goals assigned to the branch as established in the Bank’s overall strategic plan, assist in the development of the annual budget for the branch and adheres to budget parameters.
Perform active marketing to increase sales.
Responsible for expanding the lending & deposit portfolio of the branch with quality new businesses.
Ensuring regular, effective and efficient marketing approaches and technics and involvement of working team.
Adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that the office/branch and all personnel adhere to the same.
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
Implementation of updates in policies and procedures.
Assuring staff awareness of the policies and procedures and the policies/procedures are accessible to the branch staff.
Ensuring that all the branch staff specially customer service personnel are adequately trained on product knowledge, services and selling techniques.
Conducting regular on job training on services, products and procedures.
Conducting brainstorming events and problem solving group discussions.
Supporting Learning and Development unit of HR on scheduling trainings and sharing staff lists including supervising L&D online trainings and exams/tests.
Makes provisions for the proper orientation and training of new personnel.
Reviews employee performance throughout the probationary period and on an annual basis thereafter.
Keeps personnel informed of pertinent policies and procedures changes affecting the bank and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
Manages and supervises recording of static data and customer data.
Ensuring the cash/vault/deliveries and assignments handover/takeover takes place according to the procedures
On-time and proper checking (regular and surprisingly) of deliverables, cash and pending tasks including tasks in progress
Regular checks of daily operations including vault, tills and transaction slips.
Assuring all equipment and assets of the bank are active and in place to avoid any loss to the bank asset and assuring smooth branch operations.
Provides periodic reports to the Consumer Banking and other groups as required throughout the Bank.
Ensures that all sales and customer service reporting information is provided on a timely basis.
Actively participates in community organizations and activities in a manner, which reflects favorably on the Bank.
Conducts regularly scheduled (at least twice a month) sales and customer service meetings; actively encourages staff to build customer relationships.
Participate in the BGM called meetings.
Participating in other departments meetings and IA close out meetings.
Attending DAB meetings in coordination with BGM seniors.
Participating conferences, seminars and any other official invitations in coordination with BGM seniors.
Attending biddings as per the business needs.
Manages and supervises the purchasing of various office supplies and stationaries in coordination with GS and Procurement departments.
Finding vendors and suppliers as per the GS and Procurement departments requirements and needs.
Managing the branch office supply and stationary needs and requests.
Signing legal documents on behalf of legal department as per legal staff request.
Legal cases follow us and intermediating between customers and legal staff.
ATMs’ inside and outside the branch replenishments.
Providing acceptable notes to the ATMs replenishments.
ATMs’ technical issues follow up, and ATMs maintenance including cash counts and troubleshooting.
Preparing ATMs cash reports.
E-Cash onboarding and transactions process.
Collecting and delivery of captured cards.
Cash deliveries management (For Pain on IDs, Exchanges, DAB Deposits/withdrawals, money taxi and door to door payments)
Responsible for all operational affairs of other business units’ customers.
Participating meetings, performing customer visits and follow up on the business operations related affairs
Serving other business units’ customers at the branch and solving their problems.
Loan and Guarantees documentations process and customer follow up.
Support IT department in hardware/software maintenance, troubleshooting and solutions.
Being in touch with help desk line to maintain stable system availability and stable operations.
Processing functional right request forms including raising any other branch operations related rights and follow ups.
Sharing market and customer feedbacks including any requested report.
Vacancy announcement request and justifying bases on figures and statistical analyses.
Participating in the tests and interview panels and assisting in the selection of new personnel as appropriate
Surprise checks of security guards and search woman/man staff existence.
Will be shifted to other branches as per the HR rotation program and or according to the Consumer Banking decision as per the business needs and or as backup of other staff.
AIB is committed to a diverse workforce and encourage all eligible local applicants, irrespective of gender, disability, culture, religious and ethnic backgrounds to apply.
https://aib.zohorecruit.com/jobs/Careers/584743000008542047/Branch-Manager-Kunduz-Branch?source=CareerSite
Short-listed candidates whose applications respond to the above criteria will be contacted for written test and interview. If you did not receive a response within two-four weeks after closing date, it means you are not shortlisted
We are highly encouraging qualified and eligible disable candidates to apply.
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