Payment Gateway Admin

About the Company

Bank-e-Millie Afghan (BMA) is the foremost first financial institution of Afghanistan established in 1933. Similarly, it was the first financial institution established in a public-private partnership set up with a 72% share held by the private sector. As the first bank in the country, BMA introduced formal banking services to the people and government of Afghanistan. Since then, the bank’s competitive strength and ongoing market leadership philosophy lays in its strong capital base and proven trustworthiness. In 1976, it was fully nationalized by the government of Afghanistan. Since its establishment, BMA has been a leading bank in providing modern and secure banking services. Securing depositors' funds is the top priority of the bank. At the same time, the bank is contributing considerably to the development of manufacturing, agriculture, services, and international trade in the country. BMA is operating based on strong corporate governance principles, financial risk management, and strict compliance to keep its credibility and trust. At present, BMA has 17 City Branches including the HQ and 4 Counters in Kabul, 22 Provincial Branches and 3 Counters accompanied by a broader outlook and prospect for growth and expansion in near future, and equity investments in the USA and England.

Job Summary

Responsible for managing, configuring, securing and monitoring the Payment Gateway and its integrated systems, including Core System, Card Management System (CMS), Terminal Management System (TMS), Reconciliation and Dispute Management System.

Key Responsibilities

1. Core System: Manage system configurations, institutions, transaction types, fees, limits, routing rules and operational settings.
2. Card Management System: Manage card schemes, products, card restrictions, limitations, issuance configurations and lifecycle controls.
3. Terminal Management System: Manage ATM and POS configurations, terminal registration, activation, transaction limits and terminal monitoring.
4. Reconciliation Management: Configure reconciliation rules, monitor reconciliation processes and oversee transaction discrepancies.
5. Dispute Management: Configure dispute workflows, case categories, assignments, escalation rules and approval processes.
6. User and Access Management: Create and manage users, roles, permissions and access rights across all systems.
7. System Monitoring: Monitor system availability, transactions, errors and operational activities.
8. Security and Compliance: Maintain system security, audit logs and compliance with applicable regulations.
9. Change Management: Implement approved system configurations and coordinate updates with technical teams.
10. Reporting: Generate operational, administrative and system performance reports.
11. Support reconciliation and investigation of transaction discrepancies in coordination with Operations and Finance teams.
12. Maintaining: technical documentation, configuration records, incident reports, and operational procedures.
13. Coordinate: system testing, security assessments, vulnerability remediation, and change management activities.
14. Perform other relevant duties assigned by the line manager.

Required Skills and Qualifications

Bachelor's degree in IT, Computer Science, Banking or a related field.

Experience in payment systems or digital banking operations.

Knowledge of payment gateways, card processing, ATM/POS and reconciliation.

Understanding of system administration, security and access management.

Knowledge of payment processing, transaction workflows, APIs, web services, and system integrations.

Familiarity with CBS, mobile banking, ATM, APS, and electronic payment systems.

Understanding of information security, access management, incident management, and IT operational controls.

Strong analytical, troubleshooting, communication, and coordination skills.

Key Competencies

Technical troubleshooting and problem-solving.

Attention to detail and transaction accuracy.

Security awareness and confidentiality.

Effective vendor and stakeholder coordination.

Documentation, reporting, and teamwork.

Qualified and interested applicants are encouraged to apply online through the BMA Job Portal at https://jobs.bma.com.af/jobs before the closing date.

Only shortlisted candidates will be contacted for further process.